Reference

ekajitu Privacy Policy For Your Account

Our Privacy Policy explains what data we collect when you open an ekajitu account, sign in from a mobile device, browse Fortune Dragon or use DANA and QRIS.

Account dataWallet recordsDevice choicesContact rights
ekajitu ekajitu Privacy Policy For Your Account
CONTACT ROUTES

Privacy Help Beside Your Account

A clear contact path matters when you want to ask about personal data, a wallet record or a correction. We direct privacy requests through the support route connected to your ekajitu account, so we can identify the relevant account step without asking you to post private details in a public channel. Include the phone number on the account and the subject of your request.

Team online

Account data request

Ask us to explain the personal data linked to your account, including phone verification records and sign-in history. We may request an account check before discussing private details.

Wallet record question

For DANA, OVO, GoPay or QRIS references, send the date, amount reference and wallet status shown in your account. We use those details to locate the relevant payment record.

Correction request

If your contact detail or account record needs changing, describe the specific field and why it is incorrect. We will explain the next account-security step before making an update.

DATA CONTROLS

How We Handle Policy Details

We keep privacy work practical: collect what an account step needs, restrict access to relevant records and retain transaction evidence for the period required by applicable rules.

Account details

We use your phone number and verification result to connect you with the correct account. If you change devices, a fresh sign-in may trigger an additional security check.

Device signals

Mobile and desktop access can create technical records such as browser type, device markers and sign-in time. These help us identify unusual access without reading unrelated device content.

Cookies

Cookies can keep an account session working and remember basic page preferences. You can adjust browser cookie controls, although some account and lobby steps may then need another sign-in.

Payment matching

A DANA, QRIS, bank transfer or virtual account reference helps us match a deposit status to your account. We record the transaction detail needed for checking, not your wallet password.

Retention periods

We retain account, security and transaction records only as long as needed for service operation, dispute checks, legal duties or an active request connected with your account.

Policy changes

If this Privacy Policy changes in a material way, we will place the updated wording in the account area. You can request clarification or ask how a change affects your records.

Privacy Policy Questions About ekajitu

These answers address the privacy searches we hear most often before account access. They cover the data connected with ekajitu, wallet references, cookies, device records and the steps for asking about or changing your personal details.

It explains how we collect, use, protect, retain and disclose account-related data, including phone verification, sign-in records, device signals, cookies and payment references connected with your account.

The policy can cover your phone number, verification result, account activity, device and browser signals, support messages, wallet status and transaction references needed to maintain account records.

We do not ask you to send a DANA, OVO, GoPay or QRIS password through support. We may retain a payment reference and status so a transaction can be matched to your account.

Cookies can maintain your sign-in session and remember basic settings. You can change cookie controls in your browser, but disabling them may require repeated sign-ins for account and lobby pages.

Yes. Use the account support route, identify the field that appears wrong and provide the account phone number. We may complete an identity check before changing a private record.

Retention depends on the purpose of the record, account activity, dispute checks and applicable legal duties. We keep data only for the period needed for those purposes or an active request.

Open the support route from your account and state that your request concerns the Privacy Policy. Include the relevant account step, such as phone verification, cookie use or a wallet reference.